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Operations WoW! and PRIDE Recognition Program Home

Welcome to the Operations Division Recognition Website

A logo for Workforce of Winners, featuring the word 'WOW' in blue with decorative swirls.

The purpose of this website is to recognize Operations Division employees for STELLAR and Above and Beyond performance on the job and in the community.  Please read the instructions on this page before creating a certificate.

NOTE 1:  If using multiple monitors be sure the WoW! Certificate is submitted from the main monitor.  Drag the screen to the main monitor before clicking send or submit.
 

2025 Update for the WoW! Recognition Certificate


The Operations Division and ITS have developed an automated, program that will replace the current recognition programs. This program will score certificates, making the program more efficient and less consuming of department staff time and resources.

The first time you use the form Microsoft Office may require a change to your settings. Follow these instructions, if the form opens for you:

If one or more of the selections says "sign in" then use your OCPS network login and password to obtain access, then click the “Allow” button. 
If the form opens and all selections are marked with a green checkbox then just click the "Allow" button.

A screenshot of an app permissions screen, showing a list of apps requesting access to data. The Microsoft Entra ID app is highlighted with a red arrow, indicating it requires a sign-in.

This may happen in either Edge, Chrome or both. You may have to do it more than one time, based on the number of browsers that you use. If/When all boxes are checked and green, and “Allow” is clicked, you will move forward to the certificate. This is only necessary the FIRST TIME you access the certificate.

NOTE:  WoW! Recognitions are specifically for the Operations Division and no other division will now be able to receive a WoW! Recognition Certificate.  Their name will not appear in the recipient list.

Who can receive WoW! Recognitions

All Operations Division employees (part-time or full-time) are eligible to receive WoW! Recognitions. All OCPS employees can submit WoW! Recognitions; however, an employee cannot give WoW! Recognition to him or herself and only Operations division employees can receive recognition using this program.

Note:  All WoW recognitions for temporary employees and consultants  must be directed to the appropriate agency by the department manager or department leader.  A manual copy of the certificate can be used for these staff.  Consultants and temporary staff are not eligible for quarterly awards from OCPS Operations, but we hope their employer has an awards program.

Selection criteria (shown below) are on the certificate which will email directly to the employee.  Some criteria selection require proof and are listed in the group labeled "Additional Information Required".

    • Outstanding Customer Service
    • Team-Player
    • Encouragement / Good Example to Others
    • Prompt Responsiveness
    • Positive / Enthusiastic Attitude
    • Professional Representation of District

    • Demonstrated Professional Improvement (Indication of professional growth through certificate, achievement, speaking engagement, promotion, etc.)
    • Demonstrated Safety Improvement (New and/or Improved Safety process Required)
    • Suggested and Implemented an Improved Process or Service (New and improved Process Required)
    • Community Event Involvement (Event Registration and/or pictures Required)
    • Volunteer Involvement (Event Registration and/or pictures Required)

    Additional information is required to be uploaded to the WoW! Recognition application criteria 7-11 are selected.  The certificate cannot be submitted if information is not uploaded. All certificates are reviewed to ensure the dcocumentation provided supports the criteria selected.

    If sufficient information is not provided, the sender of the certificate may be asked for additional documentation that supports the WoW! Recognition criteria that they selected. For example, letter of recognition from a customer or vendor; ticket stub, pass, or picture from a community event; a new procedure that is adopted by the department to improve efficiency or reduce waste; etc.  If this information is not provided by the date requested the certificate recipient will not be considered in the Silver Pride Quarterly Award process.

    If you have questions please review the Operations Division Recognition Manual or contact the Ops Recgonition Program Managers.

How can I recognize Operations Division Employees for STELLAR service

WoW! recognitions can be submitted by OCPS employees, external customers, vendors, and parents. It is submitted in any of the following authorized WoW recognition submittal methods: 

  • Electronic Form on this website
  • E-mail, letter or telephone call to the Department Manager who will transfer information to the electronic WoW! recognition form.

All entries MUST be on the electronic WoW! Recognition form to be considered for Quarterly or Annual Awards and must include the Sender's full name (Employee Outlook Name) or the Vendors Name, and the Recipients Name. If you are using a shared computer, be sure to log into the computer to ensure the proper name will populate. Ensure that you log off of the computer when you conclude.

  • FIRST, Use your network ID and password to login to the PC and access Internet Explorer, especially if you are using a shared computer! Recognitions received without a valid "send from" name are not eligible for quarterly and annual recognition.

    SHARED COMPUTER users click HERE for downloadable instructions to Switch Users and Log Off of a Computer.

    • Click on the WoW! Recognition Form link (above) to begin the Operations Employee Recognition process. The certificate will open and some of the fields will be automatically filled.
    • Type the "last name, first name" of the employee that will receive the certificate to find and select the right employee.
    • Select the appropriate criteria to identify the reason for recognition. Be honest as employees may be interviewed for a submittal to a newsletter explaining what they have accomplished if they receive Quarterly or Annual recognition.
    • If you have selected criteria that requires additional information, then the information MUST BE UPLOADED at this time. 
    • If you do not have the supporting documentation, then uncheck or exit the criteria.
    • Click "Submit" (ONE TIME ONLY) at the bottom of the form to send or click cancel to not submit.  It will take a minute for the form to open in Outlook email and send.  Be patient.
    • Done!  Congratulations!

    • Electronic WoW certificates are used for selection of the quarterly PRIDE awards and the Annual Operations Division Employee of the year award.
    • NOTE:  Employees who recognize someone with a WoW certificate may be required to provide additional documentation that supports the criteria selected. 
    • Be sure you have collected valid and supporting documentation before you create the WoW certificate. 
    • See the criteria section (above) to learn more.